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Frequently Asked Questions (FAQs) - Sedalia Collision Center
Your Trusted Auto Repair Shop in Sedalia, MO
At Sedalia Collision Center, we understand that being involved in an accident or needing auto body repairs can be a stressful experience. We're here to make the process as smooth and straightforward as possible, ensuring your vehicle is restored to its pre-accident condition. Below are some of the most common questions we receive from our valued clients in Sedalia, Missouri, and the surrounding areas.
General Questions about Sedalia Collision Center
Where is Sedalia Collision Center located?
We are conveniently located at 2205 South Limit Avenue, Suite A, Sedalia, MO 65301.
What types of vehicles do you repair?
We can work on cars of all makes and models, including luxury sedans, older vehicles, RVs, and even semis!
What are your main services?
We specialize in:
- Collision Repairs: From fender benders to major accident damage, including dented hoods, cracked frames, dinged-up doors, and damaged bumpers.
- Minor Cosmetic Repairs: Fixing small scratches, dented bumpers, cracked headlights, and more.
- RV Cosmetic Repairs: We also handle cosmetic repairs for recreational vehicles.
Do you offer free estimates?
Yes! We offer free same-day estimates for our auto body repair services.
Are your technicians certified?
Absolutely. All our technicians are I-CAR certified, ensuring they have the latest training and expertise in collision repair.
Do you offer a warranty on your repairs?
Yes, we offer lifetime warranties on our repairs as long as you own the car, providing you with long-term peace of mind.
What are your waiting room amenities?
We strive to make your visit as comfortable as possible. You can enjoy free Wi-Fi and satellite TV in our waiting room.
Collision Repair Process Questions
What should I do immediately after an accident in Missouri?
If safe to do so:
1. Stay Calm: Take a deep breath.
2. Ensure Safety: Turn on hazard lights. If possible and safe, move your vehicle to the side of the road or a well-lit parking lot. Use cones or warning triangles if you have them.
3. Check for Injuries: First and foremost, check yourself and others involved for any injuries. Call 911 immediately if there are injuries.
4. Call the Police: In Missouri, you must report an accident to the police if it results in:
- Injury or death.
- Property damage exceeding $500.
- Involvement of an uninsured driver.
- Even for minor damage, a police report can be beneficial for insurance claims.
6. Document the Scene: Take photos of all vehicle damage, the accident scene, road conditions, and license plates. Make notes about the date, time, and location. Get contact information for any witnesses.
7. Do NOT Admit Fault: Do not discuss fault at the scene.
How does the collision repair process work at Sedalia Collision Center?
Our repair process typically follows these steps:
1. Inspection & Estimate: We perform a thorough inspection, including hidden damage, and provide a detailed repair estimate.
2. Insurance Coordination: We work directly with your insurance company and adjuster to streamline the claim process, provide preliminary estimates, and photos.
3. Vehicle Drop-off & Disassembly: Once authorized, you drop off your vehicle. We meticulously disassemble damaged areas to uncover any hidden damage that might require a supplemental estimate.
4. Parts Ordering: We order all necessary replacement parts.
5. Structural & Body Repairs: Our I-CAR certified technicians perform all structural (frame) and body repairs, using state-of-the-art equipment to restore your vehicle to factory specifications.
6. Paint & Refinishing: The vehicle is prepped, primed, and painted using computerized color-matching technology for a seamless, flawless finish.
7. Reassembly & Quality Control: All parts are reassembled, and the vehicle undergoes a comprehensive quality control check to ensure all repairs meet our high standards.
8. Cleaning & Delivery: Your vehicle is thoroughly cleaned, and we walk you through all repairs performed before you drive away with confidence.
Do I have to use the repair shop my insurance company recommends?
No. In Missouri, you have the right to choose your own auto repair shop, regardless of what your insurance company recommends. We work with all insurance companies to ensure your claim is processed correctly.
What if there's hidden damage after the initial estimate?
It's common for hidden damage to be discovered once a vehicle is disassembled. If this happens, we will create a "supplemental estimate" and work directly with your insurance company to get approval for the additional repairs.
Will you use OEM (Original Equipment Manufacturer) parts?
We can discuss different part options with you, including OEM, CAPA-certified aftermarket, or used parts, based on your preference and insurance policy. Our priority is to restore your vehicle safely and effectively.
How long will my repair take?
The repair duration depends on the extent of the damage, the complexity of the work, and parts availability. We pride ourselves on speedy turnaround times and will keep you informed throughout the process, so you're never left wondering when you'll get your car back.
Have more questions? Don't hesitate to reach out!
Contact Sedalia Collision Center today at (660) 829-0377 to schedule your free estimate or to speak with our friendly team about your auto repair needs in Sedalia, MO.
